FAQs
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How
does DailyCareCalls compare to pendant services?
DailyCareCalls
provides a different type of service than pendant services.
Pendant services can be a very useful and life-saving
form of eldercare. However, pendent services are very
reactive and require the user to wear equipment and be
within range of a base station. This isn't always useful
for older adults who are prone to sudden falls or dementia,
and also not as suitable for slightly more active adults
who may venture out to the garden or garage where a pendent
may not be able to link the home station.
DailyCareCalls
provides proactive home monitoring. DailyCareCalls
initiates the call and doesn't require any special
equipment. Being out of range or forgetting to wear
the equipment during sudden falls will not prevent
someone from being notified when problems do arise.
Ultimately
the services
are very different and meet very specific needs.
The consistent monitoring that DailyCareCalls
provides can be used to compliment
the use of a pendant service which
is
offering the
on-demand emergency support that many older adults
need as well.
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How
does DailyCareCalls handle vacations?
Very
easily! By logging into DailyCareCalls.com, you
can set up vacation intervals for the user. Simply
enter
a start and end date and DailyCareCalls will
not call during that time!
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Will
DailyCareCalls require my loved one to wait by a
phone for a phone call?
No. There are multiple ways that DailyCareCalls
works around your loved one's schedule. First of all,
DailyCareCalls will not notify assistance contacts
after the first call. If they are unavailable during
the first call, they can grab the second, third, or
fourth call.
Also,
DailyCareCalls also provides a feature called Self
Check-in. At anytime before the scheduled call, your
loved one can call our toll free number to check
in to the system. Our recommendation is that this
toll free number be entered as a speed dial button
so it is easily accessed and can be done easily.
Click
here to learn more about DailyCareCalls' Self Check-in.
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What
does DailyCareCalls cost and how does billing work?
DailyCareCalls is a very cost effective form
of eldercare costing around 50 cents per day and billing
is automated on a monthly basis. Our prices are as
follows:
$14.95
- 1 Call Per Day
$18.95 - 2 Calls Per Day
$22.95 - 3 Calls Per Day
$26.95 - 4 Calls Per Day
Click here to learn more about DailyCareCalls prices
and billing process.
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Will
I ever be charged long distance or other phone charges?
If using a land line, you should never receive
extra phone charges on your monthly phone bill.
When
using a cell phone, however, as the number to be
called or when calling in during
Self Check-in, your airtime charges associated with
your phone plan will apply.
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How
do I suspend or cancel service?
Should DailyCareCalls no longer be needed
as your eldercare solution, simply contact DailyCareCalls
at 1-877-777-7219 or send a cancellation notice via
the Contact Us page and we will cancel the service
for you.
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